Frequently Asked Questions
Everything you need to know about shopping with The Beaufort Bonnet Company.
When can I expect my order to ship?
Most orders are processed and shipped within 3 to 5 business days. During peak seasons and promotional events, processing times may extend to 7 to 10 business days.
What is your return policy for apparel and accessories?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of purchase. Please note that personalized or monogrammed items are final sale and cannot be returned.
How do I care for my Beaufort Bonnet products?
To maintain the quality of our signature fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions can be found on the interior tag of each garment.
Do you offer international shipping?
Yes, we ship to select international locations. Shipping rates and delivery timelines are calculated at checkout based on the destination country and order weight.
Can I modify or cancel my order after it has been placed?
Once an order is submitted, it immediately enters our processing system. Therefore, we are unable to guarantee modifications or cancellations. Please review your cart carefully before finalizing your purchase.
How do I determine the correct size for my child?
We provide a comprehensive size guide on each product page. Our apparel generally runs true to size, but we recommend sizing up if your child is between sizes to ensure a comfortable fit.